Privacy Policy

At MinLee Designs, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit minleedesigns.com or make a purchase. By using our website, you consent to the practices described in this policy.

01. Information we collect

When you visit our website or place an order, we may collect the following information:

Personal identification information such as your name, email address, and phone number, provided voluntarily during the booking or enquiry process.
Payment and billing information necessary to process your orders, which are securely handled by our payment provider, PayPal. We do not store your card or bank details.
Your city and country of residence, used to source local products for your mood board.
Your room preferences, style description, and any other information you provide in the booking form.
Browsing information such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.

02. Use of information

We may use the collected information for the following purposes:

To process and fulfil your mood board order, including sourcing local products and delivering your design.
To communicate with you regarding your order, revisions, and delivery.
To provide customer support and respond to enquiries or requests.
To process payments securely through PayPal.
To improve our website, services, and client experience based on feedback.
To detect and prevent fraud or unauthorised activity on our website.
To send occasional updates about MinLee Designs, only if you have opted in.

We respect your privacy and do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:

Trusted service providers: We share limited data with PayPal to process your payments securely, and with email service providers to deliver your order confirmation and mood board. These providers are obligated to handle your data securely and confidentially.
Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests in Sri Lanka.

04. Data security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment security: All payments are processed by PayPal. MinLee Designs does not store or have access to your full credit card or bank details at any point.

05. Cookies and tracking technologies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and gather information about your preferences and interactions with our website. You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of our website.

06. Changes to this privacy policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

07. Contact us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information below.